Recent Storm Disaster in Christian County, Illinois
The Illinois Department of Insurance has issued a mandate extending
policy and claim handling leniency to customers who were impacted by
recent storms in Christian County, IL. This includes a 90-day moratorium
on policy cancellations and non-renewals on all types of policies in
Christian County, IL. This moratorium period extends from November 23,
2019 to January 23, 2019.
This relief applies only to insureds affected by the disaster who are
residing in or around Christian County, IL. If you have been displaced
from your residence, or experienced disruption in mail service or other
storm related hardship that had made it difficult for you to timely act
or respond to insurance notices and documentation requests or timely pay
premiums, Acceptance will work with you by:
- Not cancelling or non-renewing your policy if your premium is late;
- Extending the time for providing information or required documents
such as proof of loss or other claim and policy related documents by
at least an additional 60 days.
If you have questions, please contact your local agent or call
Acceptance Customer Service at 1-800-329- 0899.
Notice regarding availability of the Illinois Department of Insurance
for filing a complaint regarding any disaster- related dispute or
issue: Consumers are advised they may call the Department’s toll-free
complaint hotline at 1- 866-445-5364, or file a complaint online at: