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We Are Here for You

Agents at your service

Our agents are here for you: plain and simple. Whether online, in person at one of our convenient locations, or by phone, our customer service team awaits your questions. Please also enjoy our Frequently Asked Questions to see if the answer you need is there.

Contact Us Anytime

Contact one of our representatives by email or phone during the customer service hours indicated below.

Filling a Claim

Please contact your insurance carrier directly. Your carrier information is on your policy documentation.

Insurance Payments

We offer a variety of ways you can make an insurance payment, such as by phone or at one of our offices.

Change of Address

There are several different ways you can notify Acceptance Insurance or your insurance carrier that you are moving. If you are moving, please use one of the following methods to notify us:

  • Call Us

    Contact Our Customer Service Team

  • Visit Your Local Acceptance Retail Store

    Visit your local office and fill out a change of address form.

  • Notify Your Insurance Carrier Directly

    You can call your insurance company directly or mark the new address on your bill and the insurance company will make the change.

Technical Support

We want your browsing experience on our Acceptance website to be the most wonderful it can be. If you have any issues, please feel free to contact our customer service for assistance.

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