We share personal information, including information about our
transactions with you (such as payments), and experiences with you (such
as a claim), within our Acceptance family of subsidiaries and affiliates
and with Acceptance agents to help meet your product and service needs.
We share customer information for our business purpose, and as permitted
or required by law. We share customer information to handle your claim
and with consumer reporting agencies. We share customer information in
connection with a proposed or actual sale, merger, transfer or exchange
of all or a portion of our business unit; with companies that perform
marketing or other services on our behalf; and as needed to protect
against fraud and unauthorized transactions and in connection with the
investigation, establishment and defense of legal rights.
Our affiliated companies may share information about you with each other
in order to provide you with products and services that best suit your
To improve customer service, subject to applicable laws, we may also
record and review conversations between you and customer support
Occasionally we may also share some of your personal information with
non-affiliated third parties for administrative services on our behalf.
These may include, for example, vendors performing business functions
for us, organizations that help to protect against insurance fraud,
billing or mail processing services, your agent or broker, and our
reinsurers. These third parties contractually agree to safeguard and
keep confidential your personal information as well as the products and
services we provide you.
We may also share personal information with non-affiliated third parties
with whom we have lead generation, promotional or advertising
relationships, provided that we are not otherwise restricted from the
sharing of information. On occasion, we may receive financial
compensation associated with these relationships. If you do not want us
to share your personal information with these companies submit a
written, verifiable consumer request to us by writing us at First
Acceptance Corporation, 3813 Green Hills Village Drive, Nashville, TN
37215, ATTN: Compliance Department, or calling us at 800-321-0899. You
can also ask us or third parties to stop sending you marketing messages
at any time by checking or unchecking relevant boxes to adjust your
marketing preferences or by otherwise following the “unsubscribe” links
on any marketing message sent to you.
Finally, we may provide your personal information to other
non-affiliated third parties who have a legitimate need for the
information. These may include, for example, investigators, actuarial
consultants, reinsurers, governmental agencies, courts, and law
We do not share your personal information with non-affiliated third
parties except as stated here or as required by law.