Claims and Customer Service
In the unfortunate event that you need to file a claim while traveling in Mexico, you will be provided
with assistance from start to finish. Call the toll-free claims number listed on your Mexican auto policy
before returning home from Mexico. A bilingual claims adjustor will be dispatched to your location to
begin the claims process. While the claim will be started in Mexico, you can always follow up with us
once you get back home until the claim is resolved. You will have a dedicated service team to help you
with every part of the Mexican claims process.