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Frequently Asked Questions

Telemedicine FAQ

What is Telemedicine?

Telemedicine allows you to receive a health consultation, health care or prescription via telecommunications technology eliminating the need for an in-person office visit.

What are the Benefits of Telemedicine?

Telemedicine is a convenient and cost-effective way to consult a doctor from home. According to the American Medical Association, around 80% of doctor visits can be successfully handled through telemedicine. With telemedicine, you avoid exposure to illnesses, save up to $1,000 on medical expenses, and receive a professional diagnosis without the inconvenience of travel and waiting times.

How Does Telemedicine Work?

Here is a brief explanation of how telemedicine works – it’s incredibly easy to use and highly effective when you need it the most!

1. Contact the telemedicine service via phone or online platform.

2. Provide necessary information to a licensed representative, including symptoms and demographic details.

3. Within 15-30 minutes, you will chat with a licensed United States doctor.

4. The doctor will diagnose your condition and, if required, provide a prescription.

What Does Telemedicine Cost?

Telemedicine plans offered by Acceptance Insurance are very affordable, with costs as low as just 30 cents per day.

Does Telemedicine Require Medical Insurance?

No, it does not require you to have health insurance. It is a convenient healthcare option available to individuals regardless of their insurance status.

Who Is Eligible to Use Telemedicine?

Telemedicine services are designed to be inclusive and accessible to all individuals, without any specific eligibility requirements.

Are Telemedicine Services Available in Spanish?

Absolutely. Within our plan, we offer the option to communicate with medical professionals who speak Spanish, as well as various other languages.

Is Telemedicine Provided on a Phone Call or a Video Call?

Both options are available! You can easily connect with your medical practitioner through phone calls or video calls. It’s as simple as using your smartphone or any other device, such as a computer, tablet, or laptop.

How Long Are Telemedicine Sessions with a Doctor?

The length of your session will depend on the reason for your call. Just keep in mind that sessions with therapists, counselors, and other mental health professionals may take a bit longer than a quick visit with a pediatrician for a child with a cold, for example.

How Can I Know That My Privacy is Respected During a Telemedicine Meeting with My Doctor?

Zoom, FaceTime, and other software providers adhered to the privacy standards specified by the healthcare industry and complied with HIPAA. However, it is important to ensure that the platform being used by you and your medical practitioner is also compliant with HIPAA privacy regulations before your meeting.

What is the Wait Time for Telemedicine Services?

After contacting the telemedicine service via phone or online platform and providing information about your symptoms to a licensed representative, you can expect to be connected with a licensed doctor within 15-30 minutes.

When Are Telemedicine Services Available?

Telemedicine services are conveniently available to you around the clock. You can rely on Acceptance for your healthcare today! Start your telemedicine plan now by calling us at 877-405-7102, getting a , or visiting one of welcoming, local offices.

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